Terms of Service

01Agreement to terms

These Terms of Service ("Terms") govern your access to and use of the BlessFlo mobile application and related services (the "Service"), operated by Trureliv LLC ("BlessFlo," "we," "us," or "our"). By creating an account or using BlessFlo, you agree to be bound by these Terms and by our Privacy Policy.

If you do not agree to these Terms, do not access or use the Service.

02Eligibility

You must be at least 18 years old to create an account and give through BlessFlo. Members under 18 who wish to give should do so through a parent or legal guardian's account, and that adult is responsible for the activity under their account and agrees to be bound by these Terms.

By using BlessFlo, you represent and warrant that you meet these requirements and that the information you provide is accurate and complete.

03Account responsibilities

You are responsible for safeguarding your account and for all activity that occurs under it.

• Keep your credentials secure — maintain the confidentiality of your login details and notify us promptly of any unauthorized access.
• Keep your information accurate — maintain current account details so receipts and statements reach you correctly.
• Church administrators — if you manage a church on BlessFlo, you are responsible for your church's settings, campaigns, payment configuration, and the access you grant to members and staff.

04Donation processing

BlessFlo is a software service. We help church members give and we record giving data — we do not act as the charity and we do not control how a church uses the funds it receives. Donations are processed by our payment provider, Stripe, and are directed to the church you choose. By giving, you authorize BlessFlo and Stripe to charge your selected payment method for the amount and frequency you specify.

Tax receipts

Your church is the recipient of your gift and is responsible for issuing any tax receipts or acknowledgments and for the charitable use of funds. BlessFlo provides record-keeping and statements to support this but is not the donee for tax purposes.

Refunds

Donations are intended as charitable gifts and are generally non-refundable. If you believe a gift was made in error, contact your church or our support team. Refunds are issued at the receiving church's discretion and remain subject to Stripe's processing terms.

Recurring giving

You may cancel recurring donations at any time from within the app. Cancellation stops future scheduled gifts but does not reverse donations that have already been processed.

05Acceptable use

You agree to use BlessFlo only for lawful purposes and in line with these Terms. You agree not to:

• Engage in fraudulent giving — submit payments you are not authorized to make or use stolen or invalid payment methods.
• Impersonate others — misrepresent yourself, another person, or a church.
• Misuse the Service — interfere with its operation, attempt to gain unauthorized access, probe or scrape it, or use it to violate any law.
• Introduce harmful code — upload or transmit malware or otherwise attempt to disrupt the Service or other users.

06Intellectual property

BlessFlo and its licensors own all rights in the platform, including its software, design, and trademarks. These Terms do not grant you any right to use BlessFlo's branding without our prior written permission.

Churches and their members retain ownership of the content they provide — such as campaign descriptions, church branding, and giving records. You grant BlessFlo a limited, non-exclusive license to host, process, and display that content solely to operate, secure, and improve the Service.

07Disclaimers and limitations of liability

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. BlessFlo does not warrant that the Service will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, BlessFlo and Trureliv LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, goodwill, or funds, arising from or related to your use of the Service. To the maximum extent permitted by law, our total liability for any claim relating to the Service will not exceed one hundred U.S. dollars (US $100).

08Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or to protect the Service, our users, or third parties. You may stop using BlessFlo and delete your account at any time via blessflo.com/delete-account.

Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, and governing law — will continue to apply.

09Governing law and dispute resolution

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of California, without regard to its conflict-of-law principles, and by applicable U.S. federal law.

Informal resolution first

If you have a concern, please contact us first at support@blessflo.com. Most issues can be resolved quickly and informally. We ask that you give us 30 days to address a dispute before starting a formal proceeding.

Venue

Subject to the section above, you agree that any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction of those courts. Nothing here prevents either party from seeking relief in a small-claims court for qualifying claims.

10Changes to terms

We may update these Terms from time to time. When we make material changes, we will revise the "Last updated" date above and notify you where appropriate. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Terms.

11Contact

Questions about these Terms? Reach Trureliv LLC through our support page or by email at support@blessflo.com.